How to answer and speak on the phone (I)

Answering the phone

Good morning / afternoon / evening, York Enterprises. How may I help you? / How can I help you?

Geoffrey Sellers here.

Who's calling / speaking, please?

Asking for someone

Could I speak to John Martin, please?

I'd like to speak to John Martin, please.

Could you put me through to John Martin, please?

Would you please put me through to extension 405?

Putting someone on hold

One moment, please. I'll see if Mr. Jones is available.

Hold the line, please. I'm connecting you now.

Can you hold on a moment?

Hang on for a minute, please. I'll put you through.

The person wanted is not available

I'm afraid Miss Li is not available at the moment. Can I take a message?

I'm afraid Mr. Zhang isn't in today. Can I give him a message?

I'm afraid Mr. Smith is away on business. I'll tell him you called.

I'm sorry. He's in a meeting at the moment. I'll ask him to call you as soon as possible.

I'm afraid she's on another line.

Ringing off

I look forward to meeting you soon.

Thank you very much for calling / phoning.